How to choose: Fixed Scanners vs Handheld Scanners
Transaction Volume and Speed
Fixed Scanners are ideal for high-volume retail environments where speed is crucial, such as grocery stores or big box retailers. Fixed scanners can quickly scan items as they pass over the scanner, minimising checkout time.
Handheld Scanners are better suited for lower-volume retail settings or where items are too big or awkwardly shaped to easily pass over a fixed scanner.
Item Size and Handling
Fixed Scanners are best for standard-sized items that can easily be slid across or presented in front of the scanner. They often work well in a conveyor belt setup.
Handheld Scanners provide the flexibility to scan large, heavy, or bulky items that cannot be easily placed on a counter, such as in furniture stores or garden centres.
Customer Interaction
Fixed Scanners allow for a traditional and possibly faster checkout experience where the cashier manages all interactions from a fixed position.
Handheld Scanners offer more mobility and can be ideal for engaging customers more dynamically, such as in boutique settings, where employees might bring the scanner to the product or to customers for a more personalised service.
Ergonomics and Employee Comfort
Fixed Scanners reduce the need for employees to lift heavy items, minimising physical strain.
Handheld Scanners offer ergonomic benefits by allowing employees to scan items in a more natural position, especially when dealing with large or heavy products.
